All computers are complex bits of electronics controlled by even more complex software. It is no wonder therefore that since both are conceived and manufactured by humans that problems will, and do, occur. Some of these can be overcome quite simply, others may require complicated fixes or work arounds.

Which is where we come in. With our expert knowledge, gained over 20 years of working primarily with Macintosh computers but also with PCs, we can quickly identify the cause of the problem and get the computer up and running with the least possible delay to yourself.

And its not just computers we deal with but networking - wired and wireless; peripherals such as printers, scanners, hard drives as well as the more popular software applications.

In many cases we can solve your problem over the phone, talking you through the procedures necessary to identify and cure the fault. In others an email detailing the symptoms may be enough for a diagnosis. If these fail then we can provide on site visits - currently in the Oxford and London areas - where an engineer will deal with the problem.

Needless to say a charge is made for this service either on a case by case basis or as part of a MaxSupport contract tailored for your specific needs.

We also offer comprehensive maintenance agreements for companies tailored for their specific needs.

From time to time we also produce our own Guides and Information Sheets which you may find of help. A source of topical advice and guidance is our free newsletter MR News..

During August and school holidays we also offer a general support service in the Briquebec area of Northern France..

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